Lakeview Bible Church Privacy Policy
Updated: July 8, 2026
Privacy Policy
Lakeview Bible Church ("Lakeview," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains what information we collect through our website, online forms, church management tools, giving tools, mobile app, event registrations, ministry communications, and related services, how we use that information, and the choices you have.
By using our website or providing information to Lakeview, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact information, such as name, address, email address, and phone number.
- Account information, such as login credentials or profile details when you create or use a Lakeview online account.
- Ministry and event information, such as registrations, volunteer sign-ups, group interest forms, baptism or membership forms, prayer requests, care requests, and other ministry-related submissions.
- Giving information, such as donor contact information, contribution records, giving preferences, and information needed to process gifts or provide contribution statements.
- Child and family information, such as parent or guardian contact information, children's names, birthdates, allergies, medical notes, authorized pickup information, and other details needed for child safety and ministry participation.
- Communications information, such as messages you send us, preferences for email, text, app, or other ministry communications, and responses to surveys or forms.
We may also collect certain information automatically when you use our website or digital services, including:
- Device, browser, IP address, and general location information.
- Pages viewed, links clicked, referring pages, access times, and other usage data.
- Cookies or similar technologies used to keep the site functional, remember preferences, understand traffic patterns, improve services, and protect forms from abuse.
How We Use Information
We use personal information for ministry, operational, administrative, safety, and legal purposes, including:
- Responding to questions, prayer requests, care requests, and other communications.
- Helping people connect with Lakeview ministries, groups, serving opportunities, events, and next steps.
- Managing event registrations, attendance, child check-in/check-out, volunteer teams, and ministry participation.
- Processing gifts, maintaining contribution records, sending giving confirmations, and providing contribution statements.
- Communicating church updates, ministry opportunities, event reminders, volunteer information, app notifications, and other information related to Lakeview.
- Maintaining and improving our website, mobile app, forms, services, communications, and security.
- Protecting the safety of children, volunteers, staff, members, attendees, guests, and church property.
- Complying with legal obligations, responding to lawful requests, maintaining required records, and enforcing our rights.
We do not sell, rent, or lease personal information. We do not use donor information for purposes unrelated to Lakeview's ministry, administration, giving records, or legal obligations.
Giving and Payment Information
Online gifts and payments may be processed through trusted third-party giving or payment providers. Lakeview may receive and maintain donor contact information, contribution records, designations, recurring gift settings, and related transaction information needed for ministry accounting and contribution statements.
Payment card, bank account, and other payment details are handled by payment processors or giving platforms according to their own security practices and privacy policies. Lakeview does not use payment information for any purpose other than completing or administering the requested transaction.
Children and Families
The safety and privacy of children are important to Lakeview. We collect information about children only as needed for ministry participation, check-in/check-out, security, care, communication with parents or guardians, and related church purposes.
We do not knowingly collect personal information directly from children under 13 through our website without parental or guardian consent. Child information should be provided by a parent, guardian, or authorized adult. Parents or guardians may contact us to review, correct, or request deletion of their child's information, subject to legal, safety, and ministry recordkeeping needs.
Prayer Requests, Care Requests, and Sensitive Information
Some forms or conversations may include sensitive personal information, such as prayer requests, care needs, family circumstances, health information, or pastoral concerns. We treat this information with care and limit access to appropriate staff, ministry leaders, volunteers, or service providers who need it to respond, pray, provide care, or support the ministry purpose for which it was shared.
Please avoid submitting highly sensitive information through public or unsecured channels. If your concern is urgent or confidential, contact the church office directly.
Sharing Information
We share personal information only in limited circumstances, such as:
- With staff, ministry leaders, volunteers, or authorized users who need the information for Lakeview ministry or administration.
- With trusted service providers that help operate church systems, such as church management, online giving, email, text messaging, app notifications, event registration, background screening, analytics, website hosting, livestream/video, forms, or security tools.
- When you ask us to share information or give consent.
- When required by law, subpoena, court order, governmental request, or other legal process.
- When we believe disclosure is necessary to protect the rights, safety, or property of Lakeview, our congregation, children, staff, volunteers, guests, or others.
Service providers are expected to protect information and use it only for the services they provide to Lakeview.
Cookies, Analytics, Embedded Content, and Third-Party Links
Our website may use cookies and similar technologies to support site functionality, remember preferences, understand website usage, improve content, and protect forms from spam or abuse. You can control cookies through your browser settings, but disabling cookies may affect some website features.
Our website may include embedded content or links from third parties, such as video platforms, livestream services, maps, forms, giving tools, app stores, social media, or other websites. These third parties may collect information according to their own privacy policies. Lakeview is not responsible for the privacy practices of third-party websites or services.
Email, Text Messages, and App Notifications
If you provide contact information, Lakeview may use it to send ministry-related communications, including newsletters, event reminders, volunteer communication, giving confirmations, contribution statements, care follow-up, and other church updates.
You may opt out of non-essential email communications by using the unsubscribe link when available or by contacting us. You may opt out of text messages by following instructions in the message, such as replying STOP when supported, or by contacting us if you need assistance. Frequency of text messages will vary. Your personal information will not be shared with third parties for marketing purposes. Some transactional or ministry-critical communications may still be sent when needed to respond to your request, manage an event or volunteer role, provide safety information, or meet legal or administrative obligations. Message and data rates may apply.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. These safeguards may include secure connections, access controls, password protection, vendor security practices, staff or volunteer training, and limited access based on ministry need.
No website, network, email, or electronic storage system is completely secure. We cannot guarantee absolute security, but we work to handle personal information responsibly.
Data Retention
We retain personal information as long as reasonably necessary for ministry, administrative, accounting, safety, historical, or legal purposes. Some records, such as contribution records, membership records, volunteer records, child safety records, or pastoral care records, may need to be retained for longer periods.
When information is no longer needed, we may delete, archive, or anonymize it according to church policy, system capabilities, and applicable legal or operational requirements.
Your Choices and Requests
You may contact us to:
- Request access to personal information we maintain about you.
- Ask us to correct or update inaccurate information.
- Request deletion of information, subject to legal, safety, accounting, ministry, or operational retention requirements.
- Update communication preferences.
- Ask questions about how your information is used.
We may need to verify your identity before fulfilling certain requests.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date and post the revised policy on our website. Your continued use of our website or services after changes are posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or how Lakeview handles personal information, please contact:
Lakeview Bible Church 4310 N Quinlan Park Rd Austin, TX 78732 Phone: 512-298-6272 Email: info@lakeviewbible.com